KP

Kushal Pillay

Engineering Leader for Data-Driven Transformation

Leveraging 9+ years of experience architecting enterprise AI, cloud, and data solutions to lead high-performing teams and drive strategic innovation at KPMG.

To the Hiring Team at Fiji Revenue and Customs Service (FRCS),

I am writing to express my strong interest in the Head of Application Delivery position at FRCS. As a technology leader with extensive experience in enterprise application architecture, cloud transformation, and team leadership, I am excited about the opportunity to contribute to FRCS's digital transformation journey and help deliver world-class revenue collection and border protection services.

My 9+ years of experience leading complex application delivery initiatives align directly with FRCS's strategic objectives. I have successfully architected and delivered enterprise-scale solutions, including ERP integrations, API-first architectures, and cloud-native applications. My expertise in Agile/DevOps practices, CI/CD pipeline implementation, and modern technology stacks positions me well to drive the application modernization and optimization services that FRCS requires.

In my current role at KPMG, I have demonstrated strong capabilities in Business Applications, working with ERP/CRM/and Custom Built Applications. I have worked with FRCS systems in the past, namely built VMS compliance for enterprise applications such as Dynamcis 365, and SAP. My experience scaling engineering teams from 2 to 13 members has honed my ability to provide strategic leadership while fostering operational excellence and continuous improvement cultures.

I am particularly drawn to FRCS's vision of becoming a world-class revenue service, and I am confident that my blend of technical architecture expertise, application delivery leadership, and commitment to excellence aligns perfectly with your organizational values of Integrity, Respect, Empathy, Collaboration, and Excellence.

I look forward to discussing how I can contribute to FRCS's continued success and digital transformation initiatives.

Sincerely,
Kushal Pillay

Strategic Application Leadership for FRCS's Digital Future

My experience in enterprise application delivery, cloud architecture, and team leadership directly aligns with FRCS's vision for world-class revenue collection and border protection services.

Application Architecture & Strategy

With proven expertise in API-first design, microservices architecture, and cloud-native solutions, I can lead FRCS's application modernization initiatives while ensuring scalability, security, and alignment with enterprise strategic goals and compliance requirements.

DevOps & Delivery Excellence

My hands-on experience with CI/CD pipelines, Azure DevOps, and Agile methodologies enables me to establish robust delivery processes, implement automated testing frameworks, and ensure consistent application delivery cadence across all FRCS systems.

AI & Data Analytics Innovation

As an Azure AI Engineer leading enterprise AI engagements, I bring expertise in modern data analytics platforms, AI forecasting models, and business intelligence solutions that can transform FRCS's data-driven decision making and operational insights.

Strategic Impact & Approach

API-First Integration Engine
Architect & Lead

Spearheaded the migration to Modern Data Platform, enabling 1,000,000+ syncs per hour by building a highly-performant, resilient, API-based integration engine, using modern ETL principles

Reduced cloud operational costs by 20%, while enabling a more modern, robust data ecosystem.
AI-Powered Enterprise Solutions
Delivery Lead

Led delivery of Generative AI, Data warehousing, AI Advisory, and custom AI platforms for large enterprise clients.

Enabled modern AI capabilities for major Australian businesses.
Vertax Cloud Tax Engine
Lead Designer & Developer

Built an advanced, event-driven tax engine for VAT compliance with a reusable SDK.

Increased sales pipeline by 75% and revenue by 20% in the first quarter.
Team Scaling & Development
Manager

Grew the engineering practice from 2 to 13 members while fostering a culture of innovation.

Established new service lines in Integration, DevOps, and AI.

Career Journey

Apr 2023 - Current

Software Engineering Lead | Manager

KPMG

Leading delivery of enterprise AI & Data solutions. Driving cloud architecture optimization and managing a team of 13 engineers to achieve significant practice growth.

Jan 2021 - Nov 2022

Senior Software Engineer

Alayacare Australia/Canada

Architect the monolithic-to-microservices transition and developed key features for a complex finance module in a home care management platform.

Apr 2018 - Dec 2020

Technical Consultant - Enterprise Retail Systems

Microchannel Services

Designed and deployed retail data and erp solutions for ASX Listed Australian Companies, connecting them with SAP Business One and various payment gateways.

2017 - Apr 2023

Graduate Developer to Manager

Acton (Fiji) Pte Ltd.

Progressed from developer to team lead, delivering critical full-stack solutions and system integrations for diverse clients while mentoring a growing engineering team.